Privacy Policy
Last updated: 1st May 2025
Overview
Thryva Education (“we”, “our”, “us”) is committed to protecting the privacy of students, parents, teachers, and schools who use our platform. This policy outlines how we collect, use, store, and protect personal information in compliance with the Privacy Act 1988 (Cth) and relevant state-based student privacy standards.
This Privacy Policy applies to all users of our services, including our web application, mobile interfaces (if applicable), and any associated education tools provided through schools or directly to individuals.
What Information We Collect
We collect the following types of information:
a) Personal Information
- Student first name (optional for individual users)
- Email address (parent, student, or school-provided)
- Year level and state/territory (for curriculum alignment)
- School name (for school accounts)
- Usage analytics (e.g., time spent on subjects, quiz results)
b) Device and Technical Data
- IP address
- Browser and device type
- Cookies and session data (see Section 7)
c) Uploaded Content
- Notes, assignments, and written responses submitted for AI summarisation or analysis
How We Use This Information
We use personal information only to:
- Deliver a personalised learning experience
- Match learning content to curriculum by state/year level
- Track and improve student progress (for school accounts)
- Respond to user queries or provide technical support
- Maintain platform security and performance
We do not use student data for advertising, third-party promotions, or profiling beyond the educational scope.
Data Security and Storage
- All data is stored on secure servers hosted within Australia or by privacy-compliant providers (ISO 27001 or equivalent certified).
- Data is encrypted in transit (HTTPS) and at rest.
- We implement strict access controls to ensure that personal information is only accessible to authorised staff.
Disclosure of Information
We do not sell or rent personal information to any third parties.
We may disclose personal information:
- To a school administrator (if the student account is part of a school license)
- To service providers under strict confidentiality agreements (e.g., hosting providers, analytics tools)
- When required by law, such as under a court order or in response to a valid legal request
Access, Correction & Deletion
You (or your parent/guardian if under 15) may:
- Request access to the personal information we hold
- Request correction of any inaccurate details
- Request deletion of your data at any time
Requests can be made at: info@thryva.com.au
Use of Cookies
Thryva Education uses cookies for:
- Session management and login authentication
- Remembering preferences between sessions
- Analytics to improve platform performance
You may disable cookies in your browser settings, but this may affect the user experience.
Children and Student Accounts
Where required by law (e.g., for users under 15), we obtain verifiable parental or school consent prior to account activation. Schools using Thryva Education under a license agreement must ensure they have obtained relevant permissions from parents or guardians.
Third-Party Tools and Integrations
If third-party tools (e.g., text-to-speech, analytics) are integrated, they will be governed by similar privacy protections and will not receive personal information beyond what is required to operate the service.
Changes to This Policy
We may update this policy from time to time to reflect legal or technological changes. All updates will be posted on our website and, where significant, communicated to registered users.
Contact Us
For privacy questions, data access requests, or complaints:
Thryva Education
Email: info@thryva.com.au
Address: [Insert business address once registered]
ABN: [To be filled post registration]